Distribution

Process Design Pattern

Purpose

To deliver products / services to a distribution point or an end customer.

Entry Criteria

A team contributes to the distribution of products or services to the customers (possibly through intermediate contracts and service providers).

Objects

Product: [Delivered]

Process Owner

Operations Manager, Production Manager or Distribution Manager

Activities

  • Plan the pickup and delivery
  • Assign the work (if necessary)
  • Pickup the item
  • Transport the item
  • Deliver the item
  • Close the distribution item

Roles

  • Distributor
  • Production Team
  • Customer.

References

This process links to the following Best Practice, External Standards and Product Standards. Links to other processes that this process may start are also indicated.