People <--> Process

This area focuses on the description of the work that people use to carry out their role.

The description of the activities and decisions provide:

1. a repeatable way to carry out identified work

2. a way to make improvements that others can take advantage of (knowledge sharing)

3. A way to trace where decisions have been made and the criteria used to make the decision.

In addition, the activity and decision descriptions make the information used and created or updated very clear. The descriptions describe

1. The information created and how it is packaged

2. The information used to carry out the activities.

3. the sources of the information to identify any dependencies or corrections that may be necessary

This area is also closely related to knowledge management.

The key areas are:

• Process Management and Improvement
• Role Descriptions
• Individual / personal competencies and capabilities (skill profiles).

This relationship forms the basis for training development and people development.