Technology Items Viewpoint

The Technology Items Viewpoint describes the approach to creating the Technology Items View for an Architecture Description.

Organisations use technology to support the people carrying out their work described by the process activities supporting a Capability.

The process activities identify "Technology Interaction Points. These Technology Interaction Points identify the point a Role interacts with a technology system.

The resulting integration of technology into a capability creates a socio technical systems focus. These Technology Interaction Points may only identify the relevant part of a Technology System that the Role interacts with (e.g. specific application within a IT System)..

Each Technology System may represent a technology 'system-of-interest' within the organisation.

The following picture highlights the overall structure of an Enterprise as a System of Systems:

Teams create, acquire, use, release technology at all levels. This viewpoint looks at all of the technology across the whole organization and any human factors considerations that may be relevant.

• Technology is critical to the productivity and performance of an organisation and the people carrying out their work. Many of the product and services are dependent on specific technology.
• Technology is a critical component of a capability
• Technology may cover many technology domains (not just IT).
• Technology items directly relate to the performance of a process.

System Descriptions: Information Technology, Management System

Use Case Model (what is the Technology Interaction Point purpose of this interaction).

Interaction / Sequence Models to show the interaction with the user.

Data Models may further clarify the content of the interactions based upon process activity needs.

Competency notes may also be included in any of the areas to help with training development or user information

• Identify Technology Interaction points by process.
• Identify and create the relevant Use Cases for the various roles related to a process. (note: at an appropriate role level of detail)
• Consider data models to identify the contents of the interactions.
• Consider competency and user interaction notes to help establish requirements for technology items.
• Group and eliminate duplicates across the technology items.
• Revise the process Technology Interaction Points in the process as necessary.

CR01: Technology Items identified through Technology Interaction points in process / activity descriptions.

CR02: Technology Interaction Points also relate to the competency levels for the process role.

CR03: Training materials and user technology item documentation relate to the technology items.

Examples of technology used in Engineering organizations:

• Design (CAD Systems)

• Architecture and Modelling (MBSE Systems)

• Airline Checkin (Checkin Systems)